Chewy is a major online retailer for all kinds of pet supplies — food, toys, litter, meds, and more — that many pet owners use as a one-stop shop. One of its most useful features is Autoship, which lets you set up recurring orders for the products your pet needs regularly, with a built-in discount.
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How the Subscription (Autoship) Works
- You pick the items you want (like your pet’s food, treats, or litter), choose a delivery frequency, and activate Autoship.
- With Autoship, you typically get a 5% discount on most items. (subscriptionboxsociety.com)
- You can skip, modify, or cancel future shipments to adjust to your pet’s changing needs.
Selection & Convenience
Chewy offers a huge variety — thousands of products across major pet food brands, prescription diets, toys, and accessories. (Matterous)
Because of Autoship, you don’t have to worry about running out of essentials; Chewy helps make supply more predictable.
Shipping & Returns
- Orders over $49 qualify for free shipping; otherwise, there’s a flat fee of $4.95. (Your Dog Advisor)
- Chewy has a very generous return policy for most non-prescription items: if your pet doesn’t like something, you can often return it, or they’ll ask you to donate it to a shelter. (Your Dog Advisor)
- For return shipping, Chewy uses FedEx, which may or may not be convenient depending on where you live. (Catster)
Customer Service
One of Chewy’s biggest strengths is its customer service. Many pet parents say Chewy “goes above and beyond” — from helping with order mistakes to being compassionate when a pet passes away. (Trustpilot)
Chewy has even sent flowers and condolence cards to customers who lost a pet, according to reviews. (Trustpilot)
Pros
- Huge product selection — everything for almost any kind of pet
- Easy to set up recurring orders via Autoship
- 5% discount on Autoship items
- Very pet-parent-focused customer service
- Flexible return policy for non-medication items
Cons / Things to Watch Out For
- Some users report Autoship glitches, like being unable to set up or cancel subscriptions. > (Reddit)
- There are complaints about shipping delays or late delivery, especially with Autoship, which can be a big deal for food or prescription items. > (Reddit)
- Packaging issues: some customers say bulky or heavy items get shipped together poorly, which can damage lighter items. > (Reddit)
- Canceling or returning items sometimes requires contacting customer service rather than doing it fully online. > (Reddit)
Verdict
If you have pets and regularly buy food, litter, or meds, Chewy’s Autoship service can be a huge time-saver — plus the 5% discount helps. Their customer service is often praised as above-and-beyond, and their product lineup is vast. However, be mindful that there are recurring-revenue pitfalls: subscription setup or delivery can sometimes go wrong, so you may need to actively manage your Autoship orders to make sure everything arrives when you need it.
Luckily here at Save Any Media we have an exclusive promo code for a FREE Chewy Lifetime Subscription For All Your Pet’s Needs – No Credit Card Needed! Forget about a free trial-
HERE is the promo code: NM95R9
Just add it to your cart below!
https://www.chewy.com/app/membership/sign-up
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